Terms & Conditions and Privacy Policy

Welcome to Woburn Country Foods terms and conditions of use. These terms and conditions apply to the use of this website at www.woburncountryfoods.co.uk, www.woburncountryfoods.com and www.woburncf.com which will be referenced to as 'this website' throughout the terms. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to order from us.

 

Our contact details are as follows:

 

Trading address

Woburn Country Foods

The Old Grain Store

West End Farm

Haynes West End

Bedford

MK45 3RA

 

Email: woburncf@btconnect.com

 

Telephone: 01234 740300

 

1. INTRODUCTION

 

1.1 You will be able to access the majority of areas on this website without registering your details with us. You may not be able to access certain parts without registering and logging in.

 

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions as they are binding. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.

 

2. ORDERING FROM WOBURN COUNTRY FOODS

 

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement/confirmation with a clear view of what you have ordered.

 

2.2 Our acceptance of an order takes place when the order is placed. When you enter your payment information and proceed, accepting the terms and conditions, the purchase contract will be made and you will be charged, unless we have notified you that we do not accept your order or you have cancelled your order.

 

2.3 We may refuse to accept an order:

(a) where goods are not available;

(b) where we cannot obtain authorisation for your payment;

(c) if there has been a pricing or product description error; or

(d) if you do not meet any eligibility criteria set out in our terms and conditions.

 

3. PRICING

 

3.1 All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we will show VAT separately (where applicable) and include it in the total price.

 

3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in the relevant sections elsewhere on this website.

 

3.3 Our prices are reviewed periodically on a monthly basis due to the nature of the product market.

 

4. CANCELLATION AND RETURNS POLICY

 

4.1 If you wish to cancel your order:

(a) you can notify us by email to: woburncf@btconnect.com before we have dispatched the goods to you; or

(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

 

4.2 If you believe the goods to be incorrect or defective, you must return the goods before their use by date. Upon receipt of the goods, if found to be defective or incorrect, you will be offered a full refund or exchange. You are responsible for the full cost of returning the goods.4.2 Once the goods are despatched and have left our shop, it is not possible to cancel the order due to the perishable nature of the goods.

 

5. LICENCE

 

5.1 You are permitted to print and download extracts from this website for your own use on the following basis:

(a) no documents or related graphics on this website are modified or edited in any way;

(b) no graphics on this website are used separately from accompanying text; and

(c) any of our copyright and trade mark notices and this permission notice appear in all copies.

 

5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website.

 

5.3 Subject to clause 5.1, no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

 

5.4 Any rights not expressly granted in these terms are reserved.

 

6. WEBSITE SERVICE ACCESS

 

6.1 While we endeavour to ensure that this website is available 24 hours a day, 7 days a week, we will not be liable if for any reason this website is unavailable at any time or for any period.

 

6.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

 

7. VISITOR MATERIAL AND CONDUCT

 

7.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

 

7.2 You are prohibited from posting or transmitting to or from this website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

(b) for which you have not obtained all necessary licences and/or approvals;

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

 

7.3 You may not misuse the website (including, without limitation, by hacking).

 

7.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.

 

8.LINKS TO AND FROM OTHER WEBSITES

 

8.1 Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

 

8.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this website, and subject to the following conditions:

(a) you do not modify any of the Woburn Country Foods branding, including logos and banners.

(b) you do not create a frame or any other browser or border environment around this website;

(c) you do not in any way imply that we are endorsing any products or services other than our own;

(d) you do not misrepresent your relationship with us nor present any other false information about us;

(e) you do not link from a website that is not owned by you; and(f) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.We expressly reserve the right to revoke the right granted in this clause (8.2) for breach of these terms and to take any action we deem appropriate.

 

8.3 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.

 

9.REGISTRATION

 

9.1 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

 

9.2 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

 

9.3 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

 

10. DISCLAIMER

 

10.1 While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.

 

10.2 The material on this website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

 

11. LIABILITY

 

11.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this Website or any websites linked to this Website.

 

11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

 

11.3 If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

 

11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.

 

12. GOVERNING LAW AND JURISDICTION

 

12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

 

12.2 We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

 

13. MISCELLANEOUS

 

13.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

 

13.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

 

13.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

 

14. COMPETITIONS AND OFFERS

 

14.1 All competitions run to the expiry date given or until stocks last on promotional give away.

14.2 The management reserve the right to withdraw a competition or offer without prior notice.

14.3 Photo with MD offer this is one pack of sausages per person and per unique photo. NO photo can be used twice. The offer will last until the expiry date specified or until stocks last. Offer cannot be exchanged for cash.

 

Privacy Policy

This privacy policy sets out how Woburn Country Foods uses and protects any information that you give us when you use this website.Woburn Country Foods is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.Woburn Country Foods may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

This policy is effective from 21 May 2018.

 

Type of Information we collect.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect the information.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why we collect this personal information

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose you personal information

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with you.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How to withdraw your consent

 

If you don’t want us to process your data anymore, please contact us at woburncf@btconnect.com or send us mail to: Woburn Country Foods, West End Farm, Haynes West End, Bedford, MK45 3RA.

 

Questions and Requests your information.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at woburncf@btconnect.com or send us mail to: Woburn Country Foods, West End Farm, Haynes West End, Bedford, MK45 3RA

 

How we use cookies

 

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.We use "session" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. Session cookies will be deleted from your computer when you close your browser.We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: www.google.com/privacypolicy.html.Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

 

Links to other websites

 

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites; and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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© Woburn Country Foods 2019

Woburn Country Foods
The Old Grain Store
West End Farm
Haynes West End 
Bedford
Bedfordshire
MK45 3RA